Apply

• The ability to upload documents or pictures to the application (you can do this on most smartphones).
• Photo IDs for all household members over the age of 18.
• Proof of all income for the household. Your application will not be processed until all proof of income has been received.
• 30-60 minutes of time to answer all the questions and provide all the required information for the application.
• You will be asked a series of questions that will determine your eligibility for our current funding.

A trusted person with an email address can apply for you, or you can also use this video showing you how to set up an email account. You may also feel free to call our office to schedule an appointment to submit an application in person.

Yes, the application will provide you the option to indicate you are applying on behalf of someone else.

You can use your own email and will be the contact on behalf of the homeowner and receive any notifications for the application. We encourage you to assist the homeowner in creating an email address (if they do not already have one) where they can receive communications from us.

Yes. There is a spot on the application to indicate if you’re applying on behalf of someone. The email address used to apply will receive application status updates.

If you have been approved, a staff member has already been to your house and spoken to you about the next steps. You will always be contacted by phone before a staff person schedules a home assessment or project management visit.

If you have already applied, be on the lookout for an email or letter from our staff giving you information about next steps.

Once we receive your application we will review it against the current resources and funding available. We will then contact you by email to let you know whether or not you have been accepted.

Your application will not be reviewed until all questions have been answered and all required documents have been uploaded.

Yes, you can start an application and return later. Be sure to hit the save button to save your progress, or else you will have to start the application over.

There is an option to reset your password on the Neighborly Website.

You are always welcome to call the office, however the best way to reach out would be through email. It may take some time for your call or email to be answered due to our current focus on improving our processes.